Lead Client Strategy and Growth Executive

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assist Division Executives with the interview process for new hires.

• Guide the team and support the onboarding process for new Client Strategy and Growth executives.

• Join new executives in client meetings and aid in training on processes, strategies, and solutions.

• Serve as team lead and backup manager.

• Provide consultation on preparing strategic business reviews and identifying whitespace.

• Partner with National Sales Executives to explore new sales opportunities and generate leads.

• Work alongside Solution Consultants to customize presentations based on insights.

• Act as a solutions strategist and collaborator for special initiatives.

• Support the VP/Growth Enablement as an escalation contact for designated clients.

• Develop strategies to seek new revenue opportunities, additional sales, and client retention.

• Offer platform referrals and cross-sell products and services.

• Ensure client satisfaction as the primary contact for escalations and issue resolution.

• Provide training and mentorship on network access prospects.

• Act as a Subject Matter Expert in market strategy and a resource for education.

• Collect, maintain, and utilize competitive intelligence.

• Lead and perform on-site diligence to identify prospect pain points and sales opportunities.

• Attend prospect meetings with executive management, regional sales, or client business teams.

• Analyze market and industry changes and report findings to Velera Solutions management.

• Engage in meetings, conferences, and formal presentations.

• Provide market intelligence and insights to membership, product, marketing, and business-partner teams.

• Evaluate the organizational and operational impact of new product initiatives.

• Build and strengthen C-suite relationships to enhance platform sales.

• Create and present renewal proposals to clients.

• Perform additional duties as assigned.

⛳️ Requirements

• Expertise in network access and activities related to new prospects.

• Proficient understanding of Velera products, technology solutions, and infrastructure.

• Familiarity with ATM/Debit Processing, Fraud and Analytic tools, Shared Branching, Call Center Support, Digital, Credit Processing, Collections, Zelle, and additional services.

• Ability to comprehend and leverage competitive market intelligence.

• Skills to conduct on-site diligence and reveal prospect pain points and sales opportunities.

• Strong understanding and effective communication of product and solution capabilities.

• Awareness of market changes, legislative issues, and industry events influencing client decisions.

• Capability to develop and expand relationships at the C-suite level.

• Proficiency in preparing and delivering formal presentations.

• Ability to formulate strategic sales, retention, and market strategies.

• Must be eligible to work in the United States; this position is currently not eligible for sponsorship.

🏝️ Benefits

• Medical with telemedicine services.

• Dental and vision coverage.

• Basic and optional life insurance.

• Paid Time Off (PTO).

• Maternity, parental, family care, and community volunteer time off.

• 12 paid holidays.

• Company-paid disability insurance.

• 401k plan with employer matching.

• Health Savings Accounts (HSA) with company contributions.

• Flexible Spending Accounts (FSA).

• Supplemental insurance options.

• Employee Assistance Program (EAP).

• Tuition reimbursement.

• Wellness program.

• Remote-first, flexible work environment.

• Flexible time off and supportive working norms.