Lead Brand Marketing Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Director of Brand Marketing in implementing Kapitus' strategy for online reputation management.

• Oversee and respond to reviews on platforms such as Trustpilot, Google Business Profile, BBB, and others that are pertinent.

• Organize initiatives aimed at generating reviews to enhance review volume and elevate customer ratings.

• Aid in recognizing and resolving customer issues that emerge from reviews and feedback.

• Monitor and evaluate customer sentiment, recurring challenges, and trends in positive feedback.

• Compile regular reports and insights regarding customer reviews, ratings, and overall reputation performance.

• Support customer advocacy efforts, including gathering testimonials, developing case studies, and showcasing customers.

• Act as the primary project manager for the development of brand assets on a day-to-day basis.

• Collaborate with external creative agencies and internal teams to create a variety of brand materials.

• Oversee project timelines, approvals, revisions, and production schedules.

⛳️ Requirements

• Bachelor's degree in Marketing or a related discipline; equivalent professional experience may also be acceptable.

• More than 5 years of experience in brand marketing, communications, public relations, customer marketing, content marketing, or a similar field.

• Outstanding project management abilities with a keen eye for detail.

• Excellent communication and collaboration capabilities, with a knack for cultivating and sustaining strong relationships with clients, partners, industry contacts, and colleagues.

• The ability to engage with individuals on both personal and professional levels.

🏝️ Benefits

• Competitive Base Salary Range of $68,700 to $110,200. Kapitus is providing this as a good faith salary range to comply with applicable law.

• Annual Incentive Compensation Eligibility – Up to 10% annually.

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.

• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy, or dependent care expenses.

• Lifestyle Spending Account: Employer-sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental, and financial well-being.

• 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance.

• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage.

• Paid Maternity and Parental Leave: Company-paid maternity and parental leave, supporting employees during important family milestones.

• Commuter Benefits: Pre-tax benefits on parking and commuter expenses to cover travel to and from work.

• LifeBalance Program: Discounts on outdoor activities, arts, health, and fitness.

• Plum Benefits Discount Program: Access to exclusive discounts on shows, travel, car rentals, and more.

• Tuition Reimbursement: Up to $5,000 annually in tuition reimbursement, plus opportunities for conferences and career development events.

• Travel Reimbursement: Travel reimbursement for all work-related travel.

• Paid Time Off and Sick Time.

• Retirement Benefits: 401K plan managed through Fidelity with a 25% match on contributions.