Lead Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the hiring, training, and development of the Analyst team.

• Establish priorities and effectively manage workload for client onboarding and continuous monitoring.

• Guide analysts in database reference logic, Boolean prompt creation, data review, and classification standards.

• Engage directly with TraceID, from onboarding to data review, tackling the most complex cases.

• Manage the data generation and sourcing strategy, including monitoring sources, platforms, and signals for each client.

• Collaborate with Product and Engineering to define data retrieval methods for TraceID, including identifying content, addressing coverage gaps, and sourcing new data.

• Direct the definition of prompts and rules, as well as scalable content identification frameworks.

• Take ownership of the QA process from start to finish and address issues in collaboration with cross-functional teams.

• Define and monitor metrics for precision, recall, and false-positive rates.

• Foster continuous improvement by documenting processes, standards, and playbooks.

• Work alongside Customer Success and the Content Protection Manager to fulfill client requirements.

• Transform client feedback into enhanced prompts, rules, and workflows.

• Assist in delivering insights to clients by clarifying findings, trends, and methodologies.

⛳️ Requirements

• 4–7 years of experience in data analysis, brand protection, trust and safety, social listening, or a related discipline.

• A minimum of 1–2 years of experience in leading teams or managing projects.

• Proficient in developing expert Boolean model prompting, including the design of prompting frameworks and classification rules at scale.

• Extensive knowledge of SaaS data or monitoring platforms, particularly in data collection and processing methods.

• Advanced skills in spreadsheet applications.

• Comfortable working with large, unstructured datasets.

• Strong comprehension of social media platforms and their associated metadata.

• Proven track record in establishing QA processes and enhancing data accuracy.

• Exceptional communication skills for interacting with both internal teams and external clients.

• Bachelor’s Degree in a related field? (application question)

• Minimum of 3 years of professional experience in data analysis, research, monitoring, content moderation, brand protection, or a similar analyst position (application question).

• At least 2 years of experience working with social media content or its metadata (application question).

• Experience in analyzing or processing datasets with over 10,000 rows using SQL, BigQuery, Python, or similar tools (application question).

• Familiarity with using AI model prompting or Boolean queries for identifying, classifying, or narrowing down large volumes of content (application question).

• Comfortable reviewing sensitive or explicit content in the context of IP and deepfake monitoring.

• Legally authorized to work in the United States (application question).

• Willing to undergo a background check in compliance with local laws/regulations (application question).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote work options.

• Generous paid time off and holiday leave.