Lead, Accounts Receivable Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the daily management of invoicing operations to ensure they are accurate, timely, and compliant with client agreements.

• Provide mentorship and support to colleagues through guidance, troubleshooting, and peer training.

• Collaborate with the team manager to facilitate onboarding and cross-training initiatives, including documenting and sharing process insights.

• Aid in prioritizing the team's workload and identifying potential bottlenecks or resource shortages.

• Promote a positive and collaborative team environment by encouraging open communication and ongoing learning.

• Engage in team meetings, help stimulate participation, and contribute to knowledge sharing within the group.

• Step in to assist with the preparation and submission of invoices during peak times or complex situations.

• Act as a primary resource and subject matter expert (SME) on invoicing processes, tools, and best practices.

• Recognize and escalate workflow challenges or recurring issues to the Manager, suggesting solutions and process improvements.

• Monitor operational metrics and KPIs to support reporting and initiatives aimed at continuous improvement.

• Coordinate or lead small projects to improve invoicing workflows, system automation, or team training.

• Assist with weekly and monthly net revenue audits by reviewing invoice data, ensuring accurate revenue recognition, and collaborating with Finance to ensure alignment with reporting timelines.

• Facilitate communication and alignment between the Invoicing Operations team and key stakeholders.

⛳️ Requirements

• Bachelor’s degree in Finance, Business Administration, or equivalent professional experience.

• Over 4 years of experience in invoicing, accounting, or financial operations.

• Practical experience in submitting invoices through third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand.

• Proficient in NetSuite or a similar ERP system (e.g., Open Invoice, Field Glass).

• Strong understanding of Generally Accepted Accounting Principles (GAAP).

• Excellent verbal and written communication skills, with the ability to effectively present complex information to varied audiences.

• Advanced skills in Microsoft Excel and G-Suite applications.

• Proven problem-solving abilities with a proactive, solutions-focused approach.

🏝️ Benefits

• Flexible paid time off for full-time employees

• Medical, dental, and vision insurance

• Telehealth services

• 401(k) plan with company matching contributions

• Flexible remote work support when applicable

• Work-from-home contribution

• Wellness allowance

• Calm App subscription

• Opportunities for learning and development

• Financial planning assistance

• Parental leave

• Employee Assistance Program

• Pet Insurance

• Potential to earn bonuses, commissions, and/or equity

• Onsite gym facilities