Accounts Receivable and Collections Coordinator

This is a fully remote position, open to applicants in Honduras, +3 more states.

📋 Description

• Oversee the entire invoicing process, which includes creating and reviewing monthly invoices.

• Support the implementation and enhancement of internal reporting systems and workflows.

• Produce weekly financial reports and billable hours summaries for leadership.

• Monitor firm performance metrics and maintain reporting on key performance indicators (KPIs).

• Distribute accounts receivable statements, payment reminders, and communications regarding collections.

• Supervise accounts receivable and accounts payable activities.

• Aid in the development and upkeep of organized systems, including documentation and note management.

• Establish and manage third-party billing portals.

• Review billing setups, rates, task codes, and client-specific billing requirements for accuracy.

• Maintain client billing records, contact information, and associated administrative documentation.

• Calculate and prepare reports on internal and external referral commissions.

• Follow up on unpaid balances and oversee collection efforts with clients.

• Process client payments and off-cycle invoices promptly.

• Review and organize time entries to ensure precision, consistency, and professionalism.

• Coordinate annual updates and adjustments to billing rates.

• Collaborate with leadership and clients concerning billing, collections, reporting, and financial operations.

⛳️ Requirements

• 1-2 years of experience in billing, invoicing, accounts receivable/accounts payable, and collections is essential.

• Proficiency in Excel is required for reporting and KPI tracking.

• Experience in professionally communicating with clients on billing issues and collections is necessary.

• Preferred experience in legal billing or professional services billing environments.

• Outstanding attention to detail and accuracy.

• Strong analytical and numerical capabilities.

• Excellent written and verbal communication skills in English are mandatory.

• Ability to manage multiple tasks and meet deadlines effectively.

• A client service-oriented mindset is crucial.

• Strong organizational abilities are required.

• Accountability and reliability are essential traits.

• A mindset focused on problem-solving and process improvement is beneficial.

• Tech-savvy with an adaptable approach to new systems.

• Professionalism and discretion in handling sensitive information are necessary.

• Open-minded and innovative thinking is encouraged.

• A creative approach to enhancing workflows and processes is valued.

• Must align with Eastern Standard Time (EST) for remote work.

• Availability from Monday to Friday is required.

• Proficiency with CRM: AirTable is essential.

• Proficiency in Teams and Zoom is required.

• Experience with Time Solve is highly preferred.

• Working hours are from 8:00 AM to 5:00 PM EST/EDT.

• Application documents must be provided in English.

• Resume should be submitted in .DOC format.

🏝️ Benefits

• Competitive salary offered.

• Paid Time Off is included.

• Bonuses available.

• Position is 100% remote/home-based.

• Opportunities for full-time, long-term career advancement.

• Parental Leave provided.

• Access to professional development and training.

• Dedicated team support available.

• Alignment with our clients' core values is prioritized.