Key Account Manager – Returnable Transport Packaging

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee and expand a portfolio of Agriculture clients throughout the Eastern U.S. and Canada.

• Create strategic account plans aimed at enhancing revenue growth, customer loyalty, and market presence.

• Cultivate robust relationships with growers, packers, processors, distributors, food manufacturers, retailers, and supply chain collaborators.

• Recognize and secure new business opportunities, including packaging transitions, fleet growth, and new product utilization.

• Facilitate customer business reviews, pricing negotiations, product assessments, and packaging improvement projects.

• Collaborate with Operations, Engineering, Supply Chain, Finance, and Customer Service to provide top-tier customer solutions.

• Evaluate forecasts, sales trends, profit margins, and customer performance to assist in strategic decision-making.

• Act as the customer advocate by offering market intelligence, competitive analysis, and growth suggestions.

⛳️ Requirements

• Minimum of 5 years of experience in account management, business development, or sales within agriculture, produce, food processing, industrial packaging, or supply chain sectors.

• Proven experience in managing strategic customer relationships and enhancing existing accounts while pursuing new business opportunities.

• Familiarity with reusable packaging, returnable transport packaging (RTP), agricultural packaging, industrial packaging, or similar manufactured goods is preferred.

• Exceptional analytical, negotiation, presentation, and communication skills.

• Demonstrated capability to work collaboratively across functions in a dynamic manufacturing environment.

• Proficiency in utilizing CRM and ERP systems; experience with Power BI and IFS is an advantage.

• Willingness and capability to travel within the territory approximately 40% of the time.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company matching.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.