Key Account Manager, Retail

This is a fully remote position, open to applicants in Germany.

📋 Description

• As the National Key Account Manager for Retail, you are responsible for developing and expanding existing and new customer relationships within Germany.

• In collaboration with the team, you will create customized annual goals, strategies, and action plans.

• You will independently manage key active and prospective retail centers, which includes ongoing analysis and assessment of market, customer, and competitive conditions.

• You will consolidate expertise from various departments to devise solutions that delight our customers, helping you achieve your sales targets.

• You will actively, transparently, and independently track and report on the revenue and budget goals agreed upon for your assigned customers.

• You ensure optimal collaboration with the internal sales team and departments to implement designated accounts, contracts, and goals (goal realization and customer satisfaction), while also taking on volume forecasting.

• Service orientation is always a priority for you: You will inform and advise our customers on new developments and products.

⛳️ Requirements

• At least three years of experience in regional and national key account management in the grocery retail sector (specifically EDEKA) within the FMCG industry (ideally in the cooling/convenience sector).

• Additional professional experience in retail field sales and retail marketing is advantageous.

• Enjoyment in expanding existing customer relationships as well as acquiring new customers.

• Strong customer and solution-oriented mindset.

• Excellent communication and negotiation skills.

• Independent working style, confident demeanor, and a friendly, customer-focused presence.

• Passion for food and interest in topics related to grocery retail, gastronomy, plant-based nutrition, animal welfare, and sustainability.

• Very good verbal and written German skills and good verbal and written English skills are a plus.

• Proficient in PC skills, particularly with MS Office applications (Outlook, Word, Excel, PPT) and CRM systems (Salesforce).

• Valid driver's license Class B.

🏝️ Benefits

• Development: We support your personal and professional growth with internal training sessions to help you realize your full potential.

• Well-being: We enhance your mental and physical health with free psychological coaching, a subsidy for Urban Sports Club or Wellpass membership, and a contribution to your lunch.

• Culture: Work in a values-driven young company with an open and transparent feedback culture.

• Balance: Benefit from flexible working hours, up to 4 weeks of working abroad, and depending on your role, subsidies for public transport and mobile subscriptions.

• Care: Depending on the country where you are employed, you can expect country-specific benefits in the area of care.