Key Account Manager, Hyperscaler

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• The DTC Key Account Manager is tasked with the long-term growth, profitable development, collaboration, and life cycle management of selected hyperscaler & NeoCloud clients within the Data Centers sector.

• This position emphasizes building trustworthy relationships, spearheading specification initiatives, and ensuring alignment with global strategies to provide value to both clients and Socomec.

• Cultivate and sustain robust, trusting relationships with clients based in the US, including one hyperscaler.

• Position Socomec as a thought leader among the client base.

• Anticipate both mid- and long-term customer needs, ensuring satisfaction and implementing corrective measures for accounts at risk.

• Develop and implement strategies to maximize customer relationship development.

• Exhibit a client-focused approach, proactively addressing and responding to business needs.

• Consistently achieve or surpass established sales targets for key accounts.

• Define and oversee sales budgets for targeted key accounts.

• Discover new business opportunities within key accounts, both from Socomec HQ and North American branches.

• Prepare precise and competitive quotes tailored to customer specifications.

• Effectively manage technical promotions and engage in the customer design cycle.

• Collaborate with cross-functional teams in the US and at HQ in France.

• Coordinate with the global key account team to ensure alignment on global product launches and international client strategies.

• Incorporate feedback from global stakeholders to guide product evolution and customer engagement strategies.

• Participate in cross-regional account planning and strategic assessments led by international cluster teams.

• Deliver customized sales presentations and marketing materials in partnership with the Marketing and Global Account teams.

• Communicate effectively with clients, prospects, and colleagues at all organizational levels.

• Utilize exceptional interpersonal skills to foster professional relationships and quickly establish credibility and trust.

• Fully leverage CRM software (e.g., Salesforce) to document all interactions with customers and prospects.

• Submit necessary reports (expenses, mileage, sales plans, etc.) promptly.

• Comply with all company policies, including those related to health and safety.

⛳️ Requirements

• A minimum of 15 years of experience in Sales, Key Account Management, or Business Development within the electrical sector.

• Proven networking skills and prior influential experience in the data center infrastructure industry.

• Experience in implementing sales strategies and standards for the industrial electrical market.

• International project management experience is advantageous.

• Previous success with digital sales or techniques related to digital selling.

• Exceptional presentation and negotiation skills, with a strong analytical mindset and business acumen for specification activities.

• Demonstrated history of consistently meeting or exceeding sales objectives.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).

• Capability to work independently with minimal supervision while effectively communicating key performance indicators, objectives, and results.

• Excellent written and verbal communication, interpersonal, and networking abilities.

• Familiarity with CRM software (e.g., Salesforce).

• Strong judgment and decision-making skills.

• Ability to prepare and manage intricate schedules for sales and marketing endeavors.

• This is a fully remote position within a home office setting.

• A valid driver’s license and the ability to travel regularly; must hold a valid passport for international travel.

🏝️ Benefits

• Upon request, we will provide reasonable accommodations for disabilities to assist candidates in all facets of the recruitment process.

• All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin.