Key Account Manager – Gastroenterology

This is a fully remote position, open to applicants in Estonia.

📋 Description

• Take ownership of and implement territory and account plans to meet established goals and KPIs.

• Identify, prioritize, and cultivate significant customer relationships that align with the product strategy.

• Utilize CRM tools to effectively manage call scheduling, tracking, and follow-up activities.

• Establish trusted relationships with key external experts and decision-makers.

• Serve as a local product expert and provide compliant, high-quality product information using approved materials.

• Organize and execute live and virtual customer events and presentations.

• Monitor market trends and collect competitive intelligence, sharing pertinent insights with internal teams.

• Operate in complete accordance with AbbVie policies, SOPs, ethical standards, and relevant regulations.

⛳️ Requirements

• Ideally, you possess a minimum of 3 years of experience in the commercial pharmaceutical sector, particularly in sales, account management, or territory management.

• A university degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy, or a related area.

• A desire for personal and professional growth.

• Strong expertise in customer relationship management.

• Proficiency in using digital tools for virtual and hybrid customer interactions.

• Experience in immunology or gastroenterology is advantageous.

• Exceptional collaboration skills and the ability to work across various functions.

• An understanding of marketing principles and strategic planning.

• Outstanding communication, negotiation, and presentation abilities.

• Fluent in Estonian with a good command of English.

• High digital literacy and confidence in using CRM and MS Office applications.

• A valid driving license and willingness to travel within the region as required.

🏝️ Benefits

• Opportunities for career development, learning, and growth.

• Competitive salary accompanied by a performance bonus.

• Company vehicle and all necessary work-related devices.

• Health, life, and disability insurance coverage.

• Sports benefits provided.

• Newly renovated office located in central Tallinn.

• 24/7 access to confidential employee and family support services.