Key Account Manager, Food and Beverage

This is a fully remote position, open to applicants in Canada.

📋 Description

• Cultivate and sustain robust, long-lasting relationships with key customer stakeholders, including senior-level decision-makers and influencers.

• Oversee a designated portfolio of customer accounts, prioritizing customer satisfaction, retention, and revenue expansion.

• Identify, develop, and secure new sales opportunities within existing accounts.

• Enhance customer spending and profitability through strategic account development and solution-oriented selling.

• Generate demand for products and services by boosting brand awareness and showcasing value to customers.

• Conduct regular business reviews and strategic meetings with customer leadership teams to comprehend operational needs and align solutions accordingly.

• Offer technical sales support and product recommendations that assist customers in improving performance and efficiency.

• Investigate customer challenges, assess opportunities, and formulate recommendations that foster business growth.

• Collaborate across departments with internal teams to ensure effective execution and customer support.

• Uphold pricing discipline, support margin enhancement initiatives, and contribute to overall gross profit objectives.

⛳️ Requirements

• Background in account management, technical sales, industrial sales, or related customer-facing roles.

• Strong understanding of Clean-In-Place (CIP) processes in food, beverage, and dairy operations.

• A degree in Business, Marketing, Chemistry, Microbiology, Engineering, or another relevant field, or equivalent industry-specific experience may substitute for formal education.

• Demonstrated ability to forge relationships and influence decision-makers at various organizational levels.

• Proficient in analyzing data, identifying trends, and crafting strategic recommendations.

• Excellent communication, presentation, and negotiation abilities.

• Technical proficiency with the capacity to comprehend products, systems, and customer applications.

• Valid driving record.

🏝️ Benefits

• Competitive health and wellness benefit plan.

• Ongoing professional development with numerous opportunities for advancement!

• Recharge with 15 days of paid time off.

• Attractive salary and bonus structure.

• Comprehensive benefits package including health, dental, vision, and a defined contribution pension plan.