Key Account Manager – Companion Animal Business Unit

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establishing and nurturing robust, long-lasting relationships with key clients, including C-suite executives.

• Formulating and implementing strategic account plans to achieve revenue goals and fulfill client objectives.

• Discovering and pursuing new business opportunities within current accounts, including upselling and cross-selling initiatives.

• Collaborating closely with internal teams (sales, marketing, operations, etc.) to ensure client requirements are met and solutions are effectively delivered.

• Tracking account performance, monitoring key metrics, and providing regular updates and reports.

• Negotiating contracts and agreements with key accounts, drafting pricing proposals, and ensuring profitability and mutual benefit.

• Addressing client concerns and resolving any issues that may arise to ensure client satisfaction and retention.

• Keeping abreast of industry trends, competitor actions, and market conditions to identify potential risks and opportunities.

• Providing mentorship and coaching to other members of the account management team.

⛳️ Requirements

• Bachelor’s degree in animal science, Business, or a related field.

• At least five (5) years of experience in Sales and/or Marketing or a related area.

• A minimum of two (2) years of experience leading initiatives or projects, with a proven record of influencing outcomes without direct authority.

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Fluency in French is mandatory (for candidates based in Quebec only).

• Must possess a valid driver’s license.

• Availability for overnight travel (25%) is required.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options