Key Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and expand a portfolio of merchants within card acquiring and payment services.

• Manage incoming leads and convert them into signed agreements with clients.

• Cultivate robust partnerships and promote customer expansion.

• Ensure effective client onboarding and maintain high levels of satisfaction.

• Track client performance and address any issues that arise.

• Keep detailed records of client interactions and generate reports on their status.

⛳️ Requirements

• 2–3+ years of experience in Customer Success, Account Management, Sales, or Business Development in a fintech, payments, or banking context.

• Strong skills in problem-solving and sales qualification.

• Familiarity with CRMs and payment analytics tools.

• Exceptional communication abilities, with a focus on clarity and customer orientation.

• Well-organized and proactive in approach.

🏝️ Benefits

• Flexible working hours.

• Hybrid work arrangements.

• Private health insurance coverage.

• An additional 12 days off each year.

• A day off for your birthday.

• Opportunities for personal growth and to influence the future of compliance.