Key Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Primary responsibility in Key Account Management and maintaining strategic partnerships.

• Comprehensive support for assigned Key Accounts.

• Identifying upselling and cross-selling opportunities.

• Ensuring high customer satisfaction through proactive communication and problem-solving.

• Collaboration with internal teams such as Sales, Marketing, and Product Development.

• Participation in industry fairs and networking events.

⛳️ Requirements

• Proven success in Key Account Management, preferably in the e-commerce or software sector.

• Excellent communication skills in both German and English, written and verbal.

• Ability to work independently and proactively solve problems.

• Basic understanding of the e-commerce industry with an interest in the latest trends and developments.

• Experience managing large accounts in IT-related fields.

• Capability to identify cross-selling and upselling opportunities.

• Experience with CRM systems (e.g., HubSpot or Salesforce).

🏝️ Benefits

• Open culture, flat hierarchies, and encouragement of initiative.

• Permanent positions offering long-term security.

• Flexible working hours and options for remote work and full-remote contracts.

• Choice of work hardware.

• Well-structured onboarding with support from a personal "Buddy."

• Inspiring environment with dedicated colleagues and a dynamic community.

• Diverse opportunities for personal growth and development.

• Attractive benefits such as company pension plans, health programs, and regular team events.