Key Account Manager

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Develop an in-depth understanding of Pet Food Expert’s brands and products, market conditions, and retailer strategies to enhance sales efforts.

• Meet Pet Food Experts' territory sales goals by fostering sustainable, profitable sales growth through effective implementation of Vendor Development category/brand strategies and programs with Key Retailers.

• Design and execute business strategies customized for Key Retailers, utilizing analytical tools to evaluate market dynamics and identify key growth opportunities.

• Build strong business relationships with Key Retailers, Vendor Partners, and key community figures to secure a competitive market position.

• Collaborate with colleagues and Vendor Partners to nurture enduring retailer partnerships and drive sales growth.

• Encourage commitment to Pet Food Experts brands/products to create Retailer advocates within the territory and achieve sales objectives.

• Coordinate sales plans based on data, using data tools, and work with RSM, Vendor Partners, and colleagues to ensure effective implementation.

• Execute Vendor Development initiatives to stimulate new sales by prioritizing customers, optimizing call routing and planning, following in-store protocols, and setting up efficient follow-up processes.

• Keep detailed records of contacts and interactions using HubSpot.

• Expand knowledge of industry trends, brand/product insights, and the competitive landscape.

• Train and educate customers to enhance their understanding of our brand/product portfolio, highlighting features and benefits to maximize sales.

• Collaborate with Pet Food Experts Sales and Customer Experience teams to share insights, opportunities, and best practices.

• Encourage Retailer and Vendor Partner involvement in Pet Food Experts shows and events.

⛳️ Requirements

• Strong business acumen, along with proven experience in sales, negotiation, and teamwork.

• Ability to operate within a culture of individual accountability to enhance company performance.

• Exceptional planning and organizational skills.

• Excellent written and verbal communication abilities.

• Capacity to engage effectively with various management levels for smooth communication and collaboration.

• Consistently meet deadlines and fulfill responsibilities accurately.

• Flexibility to work independently as well as part of a cohesive team.

• Self-motivated with a sense of urgency and personal commitment.

• Skill in building and managing significant relationships.

• Competency in computer skills, preferably with Google Suite.

• Clean driving record verified by MVR (initial and annual review and approval of MVR).

• Meetings and business demands during peak periods may require work hours outside of standard hours, including some weekends.

• Willingness to travel up to 50% of the time, including by car and air.

• Minimum of 5 years of B2B sales experience with a proven track record of job accountability.

• Proven history of consistently meeting or exceeding sales metrics or KPIs.

• Experience with key Ecommerce and Pacific Northwest Retailers is preferred.

🏝️ Benefits

• Competitive Pay – Because your hard work should be rewarded!

• Comprehensive Health Benefits – Medical, dental, and vision to keep you feeling your best.

• Retirement Savings with Employer Match – Helping you invest in your future.

• Flexible Time Off – Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!

• Paid Parental Leave – Support for growing families (two-legged and four-legged!).

• Company-Paid Life & Disability Insurance – We’ve got your back, no matter what.

• Health & Dependent Care FSAs – Because budgeting for wellness should be easy.

• Pet Perks & Discounts – Exclusive savings on the best pet products!

• Extra Voluntary Benefits – Convenient options for additional coverage, deducted straight from payroll.

• Employee Assistance Program (EAP) – Mental health, financial wellness, and more—because life happens.