Key Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee, maintain, and expand key accounts located in France and throughout Europe

• Recognize upselling and cross-selling prospects within current client accounts

• Act as the main point of contact for strategic clients

• Track key performance indicators (KPIs), generate regular reports, and suggest areas for enhancement

• Work closely with product, support, and compliance teams to guarantee an outstanding customer experience

⛳️ Requirements

• Fewer than 5 years of experience as an Account Manager, Key Account Manager, or Account Executive

• A minimum of 2 years of experience in the payments sector

• Experience in managing large B2B clients within an international setting

• Strong negotiation, project management, and communication skills

• Customer- and solution-focused, with a robust eagerness to learn and enhance solutions

• Proficient in English; knowledge of Spanish or Italian is preferred (French is an advantage)

🏝️ Benefits

• Lemonway is dedicated to advancing diversity, particularly by promoting gender balance and supporting the employment of individuals with disabilities.