Key Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee a portfolio of key strategic clients.

• Create business and growth plans for accounts.

• Direct commercial negotiations, pricing modifications, and strategic agreements.

• Identify new opportunities within major retail chains.

• Conduct analyses of market, competitors, and consumer behavior.

• Manage sell-in and sell-out key performance indicators (KPIs).

• Discover opportunities for expanding the product range.

• Assist in product development by providing market insights.

• Collaborate with Trade Marketing on commercial execution.

• Oversee product display, planogram adherence, and on-shelf availability.

• Monitor out-of-stock levels, inventory turnover, and profitability metrics by category.

• Facilitate coordination between Sales, Marketing, Supply Chain, Logistics, Finance, After-Sales Service, and R&D.

• Take a proactive approach in managing chargebacks, returns, and customer issues.

• Assess logistical performance and compliance with service levels (OTIF, delivery lead time, stockouts, and chargebacks).

⛳️ Requirements

• Hold a Bachelor's degree along with a postgraduate degree or MBA.

• Have at least 5 years of experience in B2B sales.

• Proven experience in negotiations with major retail chains.

• Background in DIY, Home Decor, Construction, Household Goods, or Consumer Goods sectors.

• Experience in category management and Trade Marketing.

• Willingness to travel.

• Proficient in intermediate English and Spanish.

🏝️ Benefits

• Profit Sharing Program (PPR)

• Health insurance

• Comprehensive dental plan

• On-site medical, dental, and outpatient care

• Meals provided (on-site restaurant offering breakfast, lunch, and dinner)

• Transportation allowance

• Full life insurance coverage

• Birthday gifts

• Christmas hampers

• Reduced working day by 15 minutes

• Access to various partnerships (nutrition and psychological support, medical providers, clinics, educational institutions, and more)

• Facilities including parking, minimarket, kiosk, soccer fields, and sand court

• Opportunity to purchase company products at a discounted rate.