Key Account Manager

📋 Description

• Acquiring, nurturing, and enhancing business relationships and partnerships.

• Collaborating closely with internal stakeholders to refine strategy and ensure KPIs are met.

• Representing the comprehensive range of Evolution's products.

• Sharing and presenting information to customers regarding upcoming game releases and opportunities.

• Coordinating with in-house resources and operators to carry out promotional campaign fulfillment.

• Monitoring the effectiveness of promotional campaigns to identify potential issues or challenges.

• Building and sustaining effective key account relationships.

• Serving as an intermediary between internal departments and customers.

• Acting as an escalation point for customers regarding any issues, and driving resolution actions.

• Conducting root-cause analysis, fostering continuous improvement, and implementing solutions.

• Consistently assessing, clarifying, and validating customer needs.

• Ensuring the timely and successful delivery of the company's solutions in alignment with customers’ needs and objectives.

⛳️ Requirements

• Prior experience in the online B2B sector, preferably in online gaming.

• 3 to 5 years of experience in Account Management.

• Proficient in English, both spoken and written.

• Strong commercial insight and understanding of business development.

• Capacity to achieve results in a complex commercial landscape.

• Proven experience in effective client management.

• Capable of team management.

• Familiarity with strategy preparation based on data analysis.

• Knowledge of Power BI.

• Willingness to travel as required.

🏝️ Benefits

• Competitive compensation.

• Opportunities for career advancement.

• Chance to work as part of a global leader in the online gaming industry.