Key Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Meet or surpass annual revenue objectives for designated accounts by utilizing relationships to deepen engagement with existing clients and seeking out new clients in the bio/pharmaceutical research, development, and manufacturing sectors.

• Recognize and secure sales opportunities through face-to-face meetings and virtual presentations.

• Formulate and implement detailed multi-year account strategies that align with corporate goals.

• Facilitate Joint Steering Committees and conduct Quarterly Joint Business Reviews.

• Cultivate pipeline opportunities within accounts, including upselling, cross-selling, expanding to new sites, and exploring new therapeutic areas or modalities.

• Collaborate effectively across the organization to promote opportunities.

• Employ a disciplined qualification process to filter out non-promising opportunities in the early stages.

• Manage relationships related to renewals and expansions based on performance and strategic alignment.

• Generate new business that aligns with our market focus, operational capabilities, and laboratory capacity.

• Establish operational success metrics for each account and monitor value realization.

• Use expertise to mentor colleagues within the Business Development team.

⛳️ Requirements

• Proven experience in sales for a service-oriented company within the bio/pharmaceutical sector – CDMO, CRO, or CTO.

• Hands-on GMP lab experience with a biotech or pharmaceutical company is advantageous.

• Recent experience with business travel and conducting in-person client sales and business review meetings.

• Strong scientific understanding and capability to assimilate new technical information.

• Ability to work autonomously and collaboratively within a team, demonstrating self-motivation, adaptability, and a positive outlook.

• Exceptional communication skills and the ability to collaborate cross-functionally with internal teams, along with attention to detail, strong computer proficiency, scientific knowledge, and organizational abilities.

• Proven track record in identifying and developing sales leads, delivering professional presentations, organizing and leading business review meetings, managing the sales process to closure, and negotiating contracts.

🏝️ Benefits

• Comprehensive medical coverage.

• Life and disability insurance.

• 401(k) with company match.

• Paid holidays and vacation.

• Personal days.

• Dental and vision options.