Key Account Manager

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Manage the customer relationship following contract execution.

• Collaborate closely with the Customer and Asset onboarding team to guarantee a seamless onboarding experience.

• Engage regularly with client stakeholders during the onboarding process and throughout the customer journey.

• Discuss market trends, Capalo Zeus VPP trading strategies, and performance metrics with clients.

• Ensure customers comprehend the value creation framework of Zeus VPP.

• Gather and communicate customer ideas and feedback to the product development team.

• Organize and facilitate performance review meetings.

• Present trading analyses, outcomes, and electricity market forecasts.

• Identify opportunities to broaden customer portfolios with additional assets or projects.

• Provide revenue forecasts and market insights to aid customer decision-making.

⛳️ Requirements

• Experience in account management, sales, or customer success roles.

• A background in energy markets, SaaS, or technology is highly advantageous.

• Possess a customer-centric and commercially-driven mindset.

• Capable of identifying growth opportunities.

• Ability to distill complex technical or market insights into clear business value.

• Excellent communication and relationship-building abilities.

• Self-motivated and adept at taking ownership of significant customer relationships.

🏝️ Benefits

• Contribute to technology that facilitates the shift to renewable energy.

• Become part of a rapidly expanding company at the intersection of AI and energy markets.

• Engage with technology that is propelling the transition to renewable energy.

• Collaborate with a highly cooperative and mission-oriented team.