Key Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop and implement strategic plans aimed at achieving specific territory goals/KPIs, utilizing organizational tools (CRM, data, DOMO, and other analytics) to identify pertinent opportunities and ensure sales effectiveness.

• Collaborate with account C-Suite and executive teams across various sites and locations to gain a comprehensive understanding of how to transform the account into a site of care that delivers a seamless experience and continued access to QUTENZA for eligible patients.

• Deliver exceptional full-service account support concerning all facets of product access and education, which includes training healthcare professionals and staff on the correct application guidelines of Qutenza® to maximize patient efficacy.

• Establish and nurture robust, long-lasting relationships with key customers, staff, and national/regional Key External Experts (KEEs) as a trusted advisor.

• Cultivate an influential network of advocates to enhance QUTENZA’s visibility within these accounts.

• Prioritize effectively and demonstrate a commitment to overcoming obstacles and challenges while remaining adaptable and resilient in a fast-paced, dynamic sales environment.

• Motivate and inspire others with a positive, solution-oriented approach when faced with adversity.

• Actively seek self-directed learning opportunities with demonstrated rigor to become an expert in the clinical pain market.

• Share and leverage knowledge with peers and cross-functional colleagues to drive success throughout the organization.

• Foster an environment of accountability, transparency, and trust, holding oneself and teammates responsible for a commitment to success.

⛳️ Requirements

• Over 5 years of proven success in strategic key account management within pharmaceutical or medical sales.

• Bachelor’s Degree from an accredited institution.

• Demonstrated history of achieving exceptional sales results through a patient-centered approach.

• Expertise and experience in promoting specialty/buy and bill products across various sites of care (e.g., clinics, infusion centers, hospitals, government facilities).

• Professional background in pain management and/or the launch of specialty pharmaceutical or biologic products.

• Experience in buy and bill or specialty product promotion, utilizing Specialty Pharmacy and/or HUB services.

• Capability to adjust behavior in response to evolving information/circumstances and maintain an openness to new ideas.

• Strong interpersonal and presentation skills (both written and verbal), with the ability to interact and collaborate with diverse internal and external stakeholders in an unstructured environment, driven by a shared commitment to the organization’s vision and mission.

• A strong intrinsic drive and motivation to achieve success.

• Solid understanding of the various unique needs of healthcare stakeholders (KOLs, payors, etc.) within the assigned geographic territory.

🏝️ Benefits

• Incentive compensation target of $55K (contingent upon meeting plan requirements).