Junior Systems Analyst

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Address and resolve user experience issues while assisting with user inquiries.

• Improve and sustain current web-based applications, systems, and websites.

• Aid in the administration and upkeep of web systems and infrastructure.

• Execute short-term and long-term tasks as directed by management.

• Conduct software testing to ensure responsiveness and efficiency.

• Identify, debug, and upgrade software as necessary.

• Monitor system uptime, performance, and overall health.

• Establish, implement, and verify security and data protection measures.

• Create and revise technical documentation.

• Attend and engage in client meetings.

• Provide primarily tier 1 and tier 2 support for web-based software and applications.

• Assist with content management and systems engineering tasks across various IT environments.

• Manage Controlled Unclassified Information (CUI) and adhere to relevant safeguarding protocols.

• Offer after-hours system support and testing as needed.

⛳️ Requirements

• Bachelor’s Degree.

• At least 2 years of overall experience.

• A minimum of 1 year in web development, application administration, or Linux administration.

• Familiarity with service desk environments and SLA requirements.

• Public Trust Eligibility is required.

• Applicants must be U.S. citizens or authorized to work in the United States on a full-time basis.

• Capability to obtain and maintain a Public Trust or Suitability Determination.

• Sponsorship is not available.

• Preferred: Practical experience in Linux administration.

• Preferred: Experience in supporting enterprise content management systems (CMS).

• Preferred: Experience with database support.

• Preferred: Familiarity with productivity systems like GitHub, GitLab, and Jenkins.

• Preferred: Experience with business systems and automation.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision).

• Retirement Plan (401k).

• Life Insurance (Basic, Voluntary & AD&D).

• Paid Time Off.

• Family Leave (Maternity, Paternity).

• Short Term & Long-Term Disability.