Junior Support Specialist – Finance

This is a fully remote position, open to applicants in Finland.

📋 Description

• Deliver effective customer support for Provet veterinary software.

• Strive for high levels of customer satisfaction while achieving quantitative support goals.

• Implement system modifications based on customer requirements when feasible within the product.

• Establish best practices to enhance support operations both independently and collaboratively.

• Work across departments including Sales, Marketing, Implementations, and Product Development.

• Fulfill individual annual OKRs that align with the objectives of the business unit, team, and company.

• Engage in tasks related to sales, marketing, implementation, and product development as required.

⛳️ Requirements

• Must be a native Finnish speaker.

• Proficient in both spoken and written Finnish and English.

• Relevant professional experience and education that prepares the Support Specialist for success in this position.

• Capable of managing multiple customers simultaneously.

• Motivated to learn and grow.

• Familiarity with AI technologies.

• A background in finance is advantageous, though not mandatory.

• Previous experience in an international company is a plus.

• Strong collaboration skills.

• Ability to independently engage with relevant stakeholders.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for learning and professional development.

• Access to the necessary tools that you will enjoy using.

• Regular company events.

• The chance to work in a meaningful industry with a rapidly growing global company.

• Collaborate with talented colleagues from around the world.

• Remote-first work culture.