Junior SAP ACM Analyst, SAP S/4HANA Support

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage low- to medium-complexity SAP ACM support tickets utilizing ITSM tools like Jira or similar platforms.

• Aid in the analysis and resolution of functional incidents under the supervision of more experienced professionals.

• Assist in identifying inconsistencies related to fiscal document exchanges, transactions, and agricultural receiving processes.

• Provide assistance for the Receiving Monitor (MEB), helping to pinpoint blocks and discrepancies in receiving, unloading, and weighing procedures.

• Support the analysis of incidents involving producer payments, reversals, and financial adjustments.

• Aid in monitoring returns, logistics transactions, and the creation of fiscal documents.

• Assist with tax closing activities by performing operational checks and validations.

• Participate in agricultural contract testing and simulations to verify business rules and data consistency.

• Help identify discrepancies between contracts, transactions, and inventory positions.

• Support functional testing and validation of implemented solutions.

• Log tickets, document resolutions, and help maintain an up-to-date knowledge base.

• Provide assistance to key users, address functional inquiries, and direct more complex requests as needed.

• Collaborate with more experienced consultants and both technical and functional teams.

⛳️ Requirements

• Basic understanding or initial experience with SAP ACM (Agricultural Contract Management).

• Familiarity with agricultural contracts, origination, receiving, and payment processes.

• Fundamental knowledge of SAP functional support, ticket management, or ERP system support.

• Understanding of integration between SAP ACM and modules such as FI and MM.

• Familiarity with SAP S/4HANA, SAP GUI, or Fiori.

• Basic understanding of tax processes and fiscal documentation.

• Skills in problem-solving, organization, and service documentation.

• Intermediate proficiency in English for reading technical documentation.

• Completed or ongoing degree in Business Administration, Information Systems, Accounting, Agricultural Sciences, or related areas.

• Initial experience with SAP support or implementation projects.

• Experience as a Key User in SAP ACM processes.

• Familiarity with agricultural receiving processes and producer contracts.

• Knowledge of ICMS, CFOP, and other tax aspects related to agribusiness.

• Basic knowledge of SAP MM, FI, or SD modules.

• Familiarity with BRF+ and business rules.

• Understanding of foreign-currency transactions (USD/PTAX).

• Experience with Jira Service Management or similar tools.

• Involvement in functional testing, user acceptance testing, or SAP process documentation.

🏝️ Benefits

• 5 days of scheduled leave.

• MOVIDA partnership and car rental.

• Referral program.