Junior Operations Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Data Analysis & Process Enhancement

• Bottleneck Evaluation: Generate insights and analyze workflows to pinpoint stages where tasks are delayed by investigating the root causes of these delays, providing data-supported recommendations to leadership.

• Operational Consistency: Diligently maintain established processes and standards, while also identifying areas for improvement and innovating effective solutions.

• Project & Systems Oversight

• Timeline Management: Enforce and uphold turnaround times to guarantee consistent execution of deliverables across the division.

• Task Monitoring: Coordinate and track the progress of action items, ensuring clear ownership and consistent follow-through throughout the division.

• Data Quality: Manage and audit internal databases within Google Workspace and Monday.com to ensure high quality, accuracy, and consistency.

• Workflow Enhancement: Actively monitor high-volume workflows during peak admissions season (August–December) to ensure all fixed deadlines are achieved.

• SOP Creation: Transform knowledge and information into formal Standard Operating Procedures (SOPs) for both new and existing employees to utilize.

• Version Management: Ensure internal resources are updated and accurate, reflecting the most current information and data.

• Collaboration & Cross-Functional Alignment

• Stakeholder Engagement: Convey technical updates and operational decisions clearly and professionally to align the division around common priorities.

• Collaborative Implementation: Assist management and leadership with ad hoc administrative tasks that promote alignment around shared priorities and timelines.

• Troubleshooting: Act as the first line of defense for technical issues in internal databases and protocols for individual contributors.

⛳️ Requirements

• Bachelor’s degree from any Top University in the Philippines.

• Degrees in Business Administration, Management Information Systems, Management Engineering, and Industrial Engineering are preferred but not mandatory.

• Prior experience in project management, data analysis, logistical operations, and administrative roles is preferred but not mandatory.

• Recent graduates are encouraged to apply.

• Proficiency in Google Workspace, Slack, Zoom, and Monday.com is essential.

• Outstanding English verbal and written communication skills with a strong grasp of grammar and vocabulary.

• Experience in education consulting or college admissions is preferred but not required.

• Experience working during PST hours is preferred but not required.

🏝️ Benefits

• Competitive salary of $750 per month.

• Bi-weekly payouts.

• Probationary period to adjust to the night shift and the industry.

• Comprehensive training in a specialized industry.

• Opportunities for career advancement and salary increases following performance reviews.

• Opportunities to collaborate on projects with other divisions while expanding skill sets.

• High-performing employees are considered for company retreats.