Junior Exams Associate

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in the administration of AP, IGCSE, and A-Level examinations.

• Gather student subject choices and registration details.

• Input and update student information in examination trackers and internal databases.

• Review records for any missing or inconsistent data utilizing provided checklists.

• Follow up on incomplete information under the guidance of senior staff.

• Prepare registration data for review by the examination board.

• Accurately document amendments, withdrawals, and other changes.

• Report errors, unusual requests, and potential deadline issues.

• Maintain spreadsheets, shared folders, trackers, and student records.

• Organize examination documents according to established naming and filing conventions.

• Draft and send routine communications to students and parents using approved templates.

• Address straightforward inquiries regarding dates, documents, payments, and procedures.

• Assist in preparing and distributing examination timetables.

• Update logistical trackers and gather information for both online and offline examination arrangements.

• Facilitate communication with campuses and external examination centers.

• Update invoice and payment trackers, align payments with registrations, and send routine reminders.

• Maintain records for access arrangements and special considerations, tracking any missing documentation.

• Assist in organizing and distributing examination results.

• Update results and certificate trackers, and aid in the administration and delivery of certificates.

⛳️ Requirements

• Exceptional attention to detail and a strong commitment to accuracy.

• Proficient command of the English language, both written and verbal.

• Confidence in using spreadsheets and shared documents.

• Strong organizational and time-management abilities.

• Capability to follow detailed instructions and established procedures.

• Clear and professional communication skills.

• Willingness to ask questions and escalate issues when necessary.

• Ability to manage student information with care and confidentiality.

• Reliable remote-working setup with a stable internet connection.

• Previous experience in administration, customer support, education, or operations is desirable, including internships or entry-level positions.

• Experience in maintaining spreadsheets, trackers, or customer records is a plus.

• Familiarity with AP, IGCSE, A-Level, Pearson Edexcel, or Cambridge International examinations is a bonus.

• Experience in communicating with students, parents, or customers is advantageous.

• Experience working as part of an international or remote team is beneficial.

• Prior examination experience is not required.

• A CV and a brief cover letter are required, highlighting interest in the role, an example of attention to detail, experience with spreadsheets/records/administrative processes, current location, and availability.

🏝️ Benefits

• Fully remote work environment.

• Well-defined processes, along with training and support from senior team members.