Junior Corporate Travel Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide customer support through Zendesk, chat, and telephone, ensuring effective and personalized service;

• Quote, book, issue, and reissue domestic travel services, which include air travel, ground transportation, accommodations, and car rentals;

• Utilize systems such as Sabre and E-LATAM, among others, with a user-level proficiency;

• Offer prompt feedback to the corporate department regarding incidents, including compliments, complaints, and suggestions for improvements;

• Keep the Help Center updated and accurate to ensure all information is current;

• Serve as a liaison between the corporate department and other departments, ensuring effective communication and alignment.

⛳️ Requirements

• Completion of a technical course and/or pursuit of a university degree in: Tourism, Hospitality, Business Administration, or related fields;

• Experience in providing customer service through digital channels;

• Proficiency in Microsoft Office applications;

• Experience in corporate travel is advantageous;

• Intermediate English language skills are preferred.

🏝️ Benefits

• Meal/food allowance provided via Flash card;

• SulAmérica medical and dental coverage;

• Total Pass for transportation benefits;

• Home office allowance loaded onto Flash card;

• Access to mental health support through VOLL Care;

• Educational assistance offered through VOLL Education;

• Group life insurance coverage;

• Six-month maternity leave policy;

• 30-day paternity leave (parental leave policy is inclusive of same-sex couples);

• A day off for your birthday.