Junior Analyst – Control Tower

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Daily oversight of operational orders and deliveries.

• Proactive communication and continuous follow-up with drivers and carriers to secure delivery status updates.

• Following up on status updates and necessary actions to ensure timely deliveries.

• Identifying, monitoring, and addressing logistics incidents.

• Reporting incidents, delays, deviations, and ongoing corrective measures to the client.

• Monitoring delivery deadlines and recognizing operational risks.

• Participating in daily performance and operational alignment meetings.

• Preparing and disseminating daily reports on operational metrics, incidents, and performance.

⛳️ Requirements

• Excellent verbal and written communication abilities.

• Comfortable making phone calls and maintaining proactive communication with various stakeholders.

• Highly organized, capable of managing multiple priorities simultaneously.

• Proactive, adaptable, and able to prioritize urgent matters effectively.

• Basic proficiency in Excel.

• Experience in customer service, logistics, transportation, or delivery monitoring is advantageous.

🏝️ Benefits

• Paid shifts on specific dates, aligned with the operational calendar.

• Compensation for month-end closing tasks that occur on Saturdays.

• Comprehensive onboarding program for new hires!

• “All Hands”: our weekly meeting with the CEO.

• Dress code: be yourself.

• Flexible monthly meal and food allowance (VR/VA): R$924.00.

• Health insurance for you, with special terms for your family members.

• Dental insurance coverage.

• TotalPass membership.

• Childcare support provided.