Junior Admin Operations Associate

This is a fully remote position, open to applicants in India.

📋 Description

• Assist in the daily operational activities that ensure our platform services operate reliably and consistently.

• Adhere to structured, rule-based procedures diligently and aid in their smooth execution.

• Ensure that operational records, documentation, and trackers are precise, organized, and kept current.

• Verify your work and records for accuracy and completeness prior to finalization.

• Collaborate with internal teams to ensure that requests, updates, and follow-ups are managed efficiently and punctually.

• Identify and clearly communicate process gaps or inconsistencies, and follow internal protocols to resolve them.

• Offer feedback and suggestions to enhance processes, language, and methods of operation over time.

• Uphold a high level of attention to detail throughout ongoing operational tasks.

⛳️ Requirements

• Excellent English reading and writing skills — you can accurately follow written instructions, draft clear updates, and communicate confidently in UK English.

• Strong attention to detail coupled with a systematic, logical work approach — you naturally identify errors and inconsistencies.

• Comfortable adhering to step-by-step processes and engaging with rule-based workflows.

• A genuine interest in AI, automation, or modern technology products — basic knowledge is sufficient, but a willingness to learn is essential.

• Quick learner with effective problem-solving and communication skills.

• Proficient in using computers and standard digital tools (email, spreadsheets, documents, messaging).

• Comfortable working remotely and aligning with UK business hours (9:00 AM to 6:00 PM GMT/BST).

• Any experience related to operations, customer support, administration, or process-driven settings.

• Familiarity with documentation, data entry, or organized record-keeping tasks.

• Comfortable working with structured data or basic dashboards.

• Experience with tools such as Excel, Google Sheets, CRMs, or project management software.

• Experience in a startup or fast-paced business environment.

🏝️ Benefits

• Competitive salary based on experience.

• Potential for share options.

• Comprehensive training on all systems and processes — prior experience is not necessary.

• Opportunities for professional development, including conference attendance and CPD support.

• The chance to join one of the UK's fastest-growing healthtech companies at an early stage.

• Remote work with a collaborative and supportive team.

• Clear opportunities for growth as the company expands.