Junior Account Manager

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Job Responsibilities:

• - Enhance and solidify our footprint in the designated area;

• - Cultivate and advance relationships with existing partners (tour operators, travel agencies, travel management companies, OTAs) to boost their performance;

• - Work alongside the sales team to pinpoint and expand opportunities within the area;

• - Follow up with both current and potential partners to deliver system training;

• - Establish the brand presence within the travel industry through continuous product presentations and networking events;

• - Resolve incident issues while ensuring partner support;

• - Manage payment processes, ensuring accuracy in transaction handling;

• - Allocate approximately 10% of your working hours to business travel, including client meetings, industry events, and other business-related activities;

• - Conduct market and competitive landscape analysis;

• - Provide regular and comprehensive reporting through CRM and internal systems;

⛳️ Requirements

• - **Market Knowledge**. Familiarity with the local travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);

• - **Language Proficiency**. Fluent in English and Serbian, with additional languages being an advantage;

• - **Travel Requirements**. Up to 10% of travel time may be necessary;

• - **Analytical Skills**. Proficient in data-driven decision-making, metrics-focused, and comfortable with numbers;

• - **Personal Attributes**. Proactive, ambitious, motivated, action-oriented, results-driven, open to innovative technology, adaptable to a rapidly changing business environment, and a team player;

• - **International Perspective**. Capability to understand and operate across various cultural contexts reflecting ETG’s global presence;

🏝️ Benefits

• We provide you with:

• - Flexible work schedules and the option to work remotely.

• - An ambitious and supportive team that is passionate about their work, values each other, and grows together.

• - Internal programs for onboarding and training, development of soft skills, and enhancement of leadership capabilities.

• - Partial reimbursement for participation in external training and conferences.

• - Corporate English language school: both group and individual lessons, speaking clubs with colleagues from around the world.

• - Corporate rates on hotels and travel services.

• - MyTime Day Off - an additional non-working day with no loss of pay.

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