Junior Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Enhance and solidify our presence in the designated territory;

• Cultivate and advance our relationships with signed partners (tour operators, travel agencies, travel management companies, OTAs) to boost their performance;

• Collaborate with the sales team to identify and expand opportunities within the territory;

• Follow up with both existing and new partners to deliver system training;

• Promote the brand within the travel sector through continuous product presentations and networking events;

• Resolve incident issues while ensuring support for partners;

• Oversee payments: ensure accuracy in transaction processing;

• Conduct market and competitive environment analyses;

• Provide regular and detailed reporting via CRM and internal systems.

⛳️ Requirements

• **Relevant Experience**. At least 1 year of proven experience in account or customer management, or in business development for B2B companies within the travel sector.

• **Market Knowledge**. Familiarity with the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs).

• **Language Proficiency**. Fluent in English; proficiency in Spanish is a plus, along with any additional languages.

• **Analytical Skills**. Comfortable with data-driven decision-making, metrics-oriented, and proficient with numbers.

• **Personal Traits**. Proactive, ambitious, motivated, action-oriented, results-driven, with a passion for innovative technology, and adaptable to a fast-evolving business landscape; a team player.

• **International Perspective**. Ability to comprehend and operate within diverse cultural contexts reflecting ETG’s global footprint.

🏝️ Benefits

• Flexible schedules with the option to work remotely.

• An ambitious and supportive team that enjoys their work, values each other, and grows together.

• Internal programs for onboarding and training, development of soft skills, and leadership capabilities.

• Partial reimbursement for participation in external training and conferences.

• Corporate English school: offers group and individual lessons, along with speaking clubs featuring colleagues from around the globe.

• Corporate discounts on hotels and travel services.

• MyTime Day Off - an additional non-working day with no loss of pay.