Junior Account Manager

This is a fully remote position, open to applicants in Armenia.

📋 Description

• You will be instrumental in nurturing and expanding relationships with our clients while reinforcing our market presence locally.

⛳️ Requirements

• Expand and strengthen the presence in the designated territory;

• Cultivate and enhance our partnerships with signed affiliates (tour operators, travel agencies, travel management companies, OTAs) to boost their performance;

• Work alongside the sales team to identify and seize opportunities within the territory;

• Follow up with both existing and new partners to provide training on our systems;

• Address incident issues, ensuring support for our partners;

• Manage payments: oversee and ensure the precision of transaction processing;

• Conduct market and competitive environment analysis;

• Deliver regular, detailed reporting through CRM and internal systems.

Key qualifications

• Relevant experience: Ideally, at least 1 year of experience in the travel industry with strong knowledge of the country's travel market; specialized in account management or business development for B2B travel companies;

• Language Skills: Proficient in Armenian and English – fluency in both spoken and written forms is essential.

• Personal skills: Proactive, ambitious, motivated, action-oriented, results-driven, with a keen interest in innovative technology, and comfortable in a fast-paced business environment; a team player;

• Analytical skills: Comfortable with data-driven decision-making, metrics-focused, and adept with numbers;

• International mindset: Capability to understand and operate across diverse cultural contexts reflecting ETG’s global reach;

• Readiness for business trips: 10-20% of your working time may be required for market visits.

🏝️ Benefits

• We provide you with:

• Flexible schedules and the option to work remotely.

• An ambitious and supportive team that is passionate about their work, values one another, and grows collectively.

• Internal programs for onboarding and training, as well as the development of soft skills and leadership capabilities.

• Partial reimbursement for attending external training sessions and conferences.

• Corporate English language school: Group and individual lessons, speaking clubs with colleagues from around the globe.

• Corporate discounts on hotels and travel services.

• MyTime Day Off - an additional non-working day without loss of pay.