Junior Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• As a member of the Small Accounts team, your role will be pivotal in overseeing our B2B clients with vehicle fleets ranging from six to 13 vehicles.

• Once the Sales team secures the contract, you will serve as the main contact for our current customers and provide support throughout their entire customer journey.

• Depending on your area of focus, you will concentrate either on customer retention and renewals (Account Retention) or on growth and fleet expansion (Account Expansion).

• In both roles, you will offer personalized advice to clients, recognize their unique requirements, and create customized mobility solutions.

• Collaborating with your team, you will ensure an exceptional customer experience and actively contribute to the sustainable growth of FINN.

⛳️ Requirements

• You hold a completed (Bachelor’s) degree or vocational training.

• You possess initial practical experience in account management, sales, customer success, or customer service, preferably in a B2B setting.

• For the Account Expansion position, prior experience in new business acquisition is considered advantageous.

• You have strong verbal and written communication skills and enjoy engaging directly with customers.

• You exhibit entrepreneurial and structured thinking, with a keen drive to question and enhance existing processes.

• Your working style is proactive, with a good intuition for customer needs and opportunities.

• You are fluent in German and have excellent proficiency in English.

🏝️ Benefits

• This role is located in Munich, with the option to work fully remotely or from home within Germany.

• FINN provides considerable growth opportunities, allowing you to advance quickly in a highly motivated startup environment while tackling challenging cross-functional projects.

• We offer a competitive fixed salary, meaningful virtual company equity, and a €1,500 annual budget for learning and development, which can be used for external certifications or conferences.

• Interested in driving your own FINN vehicle? With JobAuto and your FINN discount, it’s easy.

• We prioritize your wellbeing with offerings such as gym memberships, mental health support, and regular team events.