Job File Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, evaluate, and audit job files to ensure they are accurate, complete, and timely from the initiation of the job to its final closing.

• Confirm that file documentation, photographs, estimates, and moisture logs meet the specifications and guidelines set by the Third-Party Administrator.

• Promptly update job management software for effective tracking, auditing, and status reporting.

• Collaborate with field technicians, management, property owners, insurance adjusters, and TPAs.

• Address file inconsistencies and documentation requirements swiftly.

• Validate scope notes, line items, and audit requests.

• Reduce rejections and expedite claim processing times.

⛳️ Requirements

• Previous experience as a SERVPRO Corporate Job File Coordinator, or demonstrated experience as a Job File Coordinator in the Restoration Industry working directly with TPAs.

• Comprehensive knowledge of restoration terminology, claims processing, and standard carrier workflow guidelines.

• Proficient in restoration management software such as Xactimate, DryBook, or similar platforms.

• Skilled in standard office productivity software suites.

• Availability to work Monday through Friday, from 8:00 AM to 5:00 PM EST.

• A quiet, professional home office environment free from background noise and distractions.

• High-speed internet connection.

• Exceptional attention to detail.

• Strong problem-solving abilities.

• Effective verbal and written communication skills.

🏝️ Benefits

• $1,200 sign-on bonus.

• 100% remote work flexibility.

• Complete work-from-home setup with necessary hardware and technology provided.

• Support from an established Compliance Team and Management Staff.

• Opportunities for continuous training and professional development.

• No night or weekend shifts required.

• Medical, Dental & Vision Insurance.

• Paid Holidays & PTO.

• 401(k) with Matching.

• Fully Employer-funded Life Insurance.

• Sponsored Professional Certifications.