Jira Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect both business and technical requirements.

• Document existing processes as well as target-state processes.

• Configure, develop, integrate, or manage the enterprise platform according to approved design standards.

• Coordinate interfaces, data migration, reporting, security, and process interdependencies.

• Plan and conduct unit, integration, regression, and user acceptance testing.

• Assist with deployments, user adoption, issue resolution, and ongoing process enhancements.

• Collaborate with cross-functional teams to deliver dependable and maintainable solutions throughout the delivery lifecycle.

⛳️ Requirements

• Generally 4+ years of experience in a relevant professional role.

• Hands-on experience with Jira Software/Jira Service Management, including workflows, issue types, schemes, permissions, automation, and dashboards.

• Proven experience in implementing, developing, managing, or supporting the enterprise platform mentioned in the job title.

• Strong knowledge of applicable business processes and the platform’s fundamental capabilities.

• Experience in gathering requirements, configuring or developing solutions, and documenting decisions made.

• Familiarity with integrations, data flows, testing, and production support.

• Capability to collaborate with business users, technical teams, and external partners.

• Excellent analytical, communication, and problem-solving abilities.

• U.S. Citizens, Green Card holders, EAD holders, and H-1B transfer candidates are encouraged to apply.

• Must not require new H-1B visa petition sponsorship.

• Full-time direct W2 employment; not available for C2C or 1099 arrangements.

• Preferred: additional practical experience with Jira, cloud services, automation, modern delivery practices, secure development, accessibility, governance, regulatory requirements, relevant certifications, or advanced training.

🏝️ Benefits

• Comprehensive benefits package.

• Competitive salary and compensation package.

• Supportive work-life balance.

• Opportunities for professional development.

• Equal employment opportunity.