IT Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Develop the IT function from the ground up, determining how identity, devices, access, tools, and security measures should be structured.

• Oversee Google Workspace and identity management, which includes managing the organizational framework, security protocols, licenses, groups, email routing, and retention policies.

• Implement Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for business applications while safeguarding the company domain against email spoofing.

• Coordinate access management for new hires, employee transitions, and departures, conduct quarterly access reviews, manage third-party application access, and govern privileged access.

• Choose, implement, and manage Mobile Device Management (MDM) for company-owned macOS and Windows devices, covering encryption, screen locking, patching, endpoint security, remote locking, and data wiping.

• Establish management protocols for personal devices owned by employees.

• Create and maintain a comprehensive global hardware asset register, overseeing procurement, returns, buybacks, resale, secure disposal, and evidence of data destruction.

• Govern enterprise tools and Software as a Service (SaaS) solutions, which includes managing ownership, costs, renewals, data classification, Data Processing Agreement (DPA) status, license reclamation, removal of duplicate tools, and shadow IT management.

• Execute, manage, and provide evidence for SOC 2 and GDPR technical controls; facilitate penetration testing and necessary remediation efforts.

• Handle customer security questionnaires and enterprise security assessments.

• Conduct security awareness and phishing training sessions while developing an internal knowledge repository.

• Manage IT support across various time zones, ensuring readiness on day one, prompt offboarding, and maintaining evidence trails.

• Automate the processes of provisioning, deprovisioning, and reporting.

• Oversee IT vendor relationships, renewals, and budget management in collaboration with the Finance team.

⛳️ Requirements

• 5-8 years of experience in IT operations or IT security, particularly in a distributed or remote-first setting.

• Extensive experience in Google Workspace administration—deep knowledge rather than just familiarity with the admin console.

• Practical ownership of Mobile Device Management (MDM) for both macOS and Windows platforms.

• Proficient in identity and access management, including SSO, MFA, provisioning, and access reviews.

• Experience in vendor negotiation and managing contract renewals.

• Involvement in SOC 2 (or ISO 27001) controls during an audit as an implementer rather than a policy author.

• Familiarity with GDPR requirements in a technical framework.

• Experience in multi-country asset lifecycle management.

• Skills in scripting and automation for provisioning and reporting tasks.

• Background in administering JumpCloud and utilizing Drata or similar compliance platforms.

🏝️ Benefits

• Fully Remote: Work from anywhere—yes, even from your couch in pajamas is perfectly acceptable.

• Big Impact: As part of a small team, your contributions will significantly influence our future direction.

• Lots of Learning: We are evolving, and so will you—ample opportunities to enhance your skills and tackle new challenges.

• People & Culture: You will be surrounded by passionate and exceptional individuals in a culture that values trust and transparency.