IT Specialist

This is a fully remote position, open to applicants in India.

📋 Description

• Establish the IT function from the ground up, defining the operational aspects of identity, devices, access, tooling, and security controls.

• Take ownership of Google Workspace and identity administration, which includes managing organizational structure, security configurations, licenses, groups, mail routing, and retention policies.

• Implement SSO and MFA across business tools while safeguarding the company domain against email spoofing.

• Oversee access management for joiners, movers, and leavers, conduct quarterly access reviews, manage third-party app access, and govern privileged access.

• Select, deploy, and manage MDM for company-owned macOS and Windows devices with features such as encryption, screen lock, patching, endpoint protection, remote lock, and wipe capabilities.

• Develop management practices for personally owned devices.

• Create and maintain a comprehensive global hardware asset register, overseeing procurement, returns, buybacks, resale, secure disposal, and evidence of data destruction.

• Govern enterprise tooling and SaaS management, focusing on ownership, costs, renewals, data classification, DPA status, license reclamation, duplicate tool removal, and addressing shadow IT.

• Implement, manage, and document SOC 2 and GDPR technical controls; coordinate penetration testing and follow-up remediation efforts.

• Manage customer security questionnaires and conduct enterprise security reviews.

• Facilitate security awareness and phishing training while creating an internal knowledge base.

• Provide IT support across various time zones, ensuring day-one readiness, same-day offboarding, and maintaining evidence trails.

• Automate processes for provisioning, deprovisioning, and reporting.

• Manage IT vendors, oversee renewals, and handle budgeting in collaboration with the Finance team.

⛳️ Requirements

• 5-8 years of experience in IT operations or IT and security, particularly in a distributed or remote-first setting.

• Profound experience with Google Workspace administration—depth of knowledge beyond basic familiarity with the admin console.

• Practical hands-on experience with MDM solutions across macOS and Windows platforms.

• Expertise in identity and access management, including SSO, MFA, provisioning, and conducting access reviews.

• Skilled in vendor negotiation and managing renewal processes.

• Experience implementing SOC 2 (or ISO 27001) controls through an audit, with a focus on execution rather than policy creation.

• Technical knowledge of GDPR compliance.

• Experience in multi-country asset lifecycle management.

• Proficiency in scripting and automation for provisioning and reporting tasks.

• Familiarity with administering JumpCloud and utilizing Drata or similar compliance platforms.

🏝️ Benefits

• Fully Remote: Work from anywhere—yes, even from your couch in pajamas is perfectly acceptable.

• Big Impact: Being part of a small team means your contributions will significantly influence our future direction.

• Lots of Learning: As we grow, so will you—ample opportunities to enhance your skills and tackle new challenges await.

• People & Culture: You'll be surrounded by passionate and remarkable individuals, contributing to a culture grounded in trust and transparency.