IT Solution Analyst III

This is a fully remote position, open to applicants in Alabama, +35 more states.

📋 Description

• Design, develop, implement, and maintain medical device integration within an Oracle Cerner environment.

• Assist in the ongoing implementation and support of medical devices throughout the system.

• Execute device or application installations and validate upgrades.

• Conduct root cause analyses for reported issues.

• Provision access rights for users.

• Lead or provide support for small to medium-sized projects that introduce new technologies across the system.

• Collaborate with various teams and key stakeholders to ensure accurate and timely communications and project timelines.

• Engage in meetings, presentations, visioning sessions, planning activities, and implementation efforts.

• Develop system scope and objectives based on organizational requirements.

• Define, design, and modify specifications and processes for complex information systems.

• Establish standards for system documentation and quality assurance methodologies.

• Partner with various organizational and functional areas to understand customer needs and propose actionable solutions.

• Facilitate cross-functional teams and lead projects with departmental or company-wide impact.

• Provide oversight, change management, work direction, or leadership to team members.

• Establish technology processes, documentation, quality standards, and operating protocols.

• Mentor junior team members.

• Analyze and report on complex customer needs, researching new or upgraded systems and applications.

• Build relationships with internal and business partners.

• Support application design, system optimization, complex model programming, large data feeds, and emerging technology initiatives.

• Develop and monitor Key Performance Indicators.

• Design and administer complex application and end-user documentation standards and policies.

• Troubleshoot intricate issues and escalate them as necessary.

⛳️ Requirements

• Bachelor’s degree in Statistics, Epidemiology, Computer Sciences, Process Engineering, Business, Healthcare, Information Systems, or a related field.

• Four to seven years of experience, or equivalent, in reporting and/or analytics, clinical application configuration, or a related field.

• Extensive knowledge of cross-functional departments.

• Strong project management capabilities.

• Ability to work independently while managing multiple large projects and complex reports.

• Exceptional communication, interpersonal, and critical thinking skills.

• Strong technical skills pertinent to the position, including SQL/ANSI SQL, SAS, Tableau, Excel, and clinical software applications.

• Experience with medical device integration and application support.

• Familiarity with products such as Natus Sleep/EEG, Philips IX/IBE, Baxter/HillRom, BD Alaris, Stryker, Ascom, Midmark RTLS, Xper, Primex, Cadwell, and Olympus.

• Experience with Oracle Cerner, including Cloud iBus, CareAware Connect & suite, iCommand, and physiological device integration.

• Preferred experience in system implementation and project management.

• Preferred experience with specialized applications and department-specific software such as Cerner, NextGen, Centricity, TSI, Quality Advisor, SAS, or SSRS.

• Master’s degree or higher in a relevant field is preferred.

• Advanced knowledge in the area of expertise is preferred.

🏝️ Benefits

• Health and financial security options.

• Comprehensive benefits package for eligible positions.

• Health and financial security benefit plans for employees and their families.

• Total Rewards package.

• Flexible remote work arrangement.

• Monday to Friday daytime schedule.

• Participation in on-call rotation.

• Opportunities for professional and technical knowledge development.

• Stimulating and rewarding career opportunities.

• Drug-free work environment.