IT Program Manager – Business Analyst

This is a fully remote position, open to applicants in Colombia, +2 more countries.

📋 Description

• Oversee and assist in the implementation of Global Information Security and Infrastructure initiatives.

• Act as the primary contact for project tracking, reporting, and daily coordination across various simultaneous workstreams.

• Facilitate Scrum ceremonies, manage JIRA backlogs, and ensure progress towards project milestones.

• Develop project tracking systems, RAID logs, and manage dependencies across teams.

• Create project plans, milestone timelines, and team roles.

• Organize program and governance meetings; document meeting minutes, decisions, action items, and issues.

• Generate status reports detailing scope, objectives, milestones, budget, risks, change requests, and critical issues.

• Assist in creating reporting dashboards and consolidating data for portfolio visibility.

• Collect, analyze, and document both business and technical requirements.

• Convert business needs into user stories, acceptance criteria, and functional specifications.

• Align business requirements with technical capabilities, identifying constraints and dependencies.

• Maintain system documentation and ensure requirements traceability.

• Identify opportunities for process improvements and establish reporting and dashboard requirements.

• Coordinate User Acceptance Testing validation efforts.

• Support audit and compliance readiness across GIS and Infrastructure workstreams.

• Collaborate with project managers, business owners, sponsors, legal teams, security, data protection teams, system users, vendors, and consultants.

⛳️ Requirements

• 3–6 years of experience in project management and business analysis within IT or technology-focused environments.

• Proven success in leading intricate, multi-stakeholder projects that involve substantial technology components and/or producing high-quality Business Analyst documentation and analytical reports.

• A Bachelor's degree is mandatory.

• Practical experience with Agile methodologies, including Scrum, sprint planning, backlog management, and retrospectives.

• Proficient in project management tools such as Jira, Monday.com, or similar platforms.

• Strong familiarity with GIS/Infrastructure concepts, including Security Engineering, Security Operations, IAM, GRC, and data privacy is highly preferred.

• Capability to engage effectively with technical teams while simplifying complex information for non-technical stakeholders.

• Outstanding written and verbal communication abilities.

• Skill in influencing without direct authority and managing alignment among senior stakeholders.

• Quick adaptability in dynamic and unclear environments.

• Capacity to build relationships across both technical and non-technical teams, functions, and global locations.

• Experience in matrixed environments without direct authority over contributors.

• Strong analytical and problem-solving capabilities.

• PMP, CSM, or equivalent project/program management certification is preferred.

• Experience with GIS/Infrastructure projects is strongly desired.

• Background in international NGOs or global humanitarian organizations is preferred.

• Right to work in Kenya, Colombia, or Nigeria.

• Availability for consistent overlap with U.S. Eastern Time from 8:00 AM to 1:00 PM.

🏝️ Benefits

• Option for fully remote work.

• In-person office setting available for employees located near IRC’s Kenya office.

• Ongoing learning and development programs.

• Opportunities for personal growth and career progression.

• Comprehensive safety and security measures.

• Purpose-driven career that makes a meaningful impact.

• Supportive and inclusive workplace culture.

• Global collaboration with colleagues worldwide.

• Minimal travel may be required.