IT Program Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer on-call consulting assistance to NASA IT program teams, project managers, and technical stakeholders.

• Aid in the planning, coordination, and execution of enterprise IT initiatives, enhancements, and operational tasks.

• Analyze program requirements, technical documentation, and performance metrics to pinpoint risks, gaps, and opportunities for improvement.

• Work collaboratively with cross-functional teams to ensure IT solutions align with program objectives and customer expectations.

• Prepare and present briefings, reports, or technical summaries to program leadership as needed.

• Provide expert advice, troubleshooting, and strategic input throughout IT program lifecycles.

• Support program planning, technical initiatives, solution development, and stakeholder coordination.

• Quickly evaluate issues, propose solutions, and assist program teams in dynamic environments.

⛳️ Requirements

• MA/MS or equivalent and over 8 years of experience.

• Experience in supporting the NASA environment, customers, and developing solutions tailored to NASA mission requirements.

• Background in IT program support, systems engineering, or enterprise IT operations.

• Comprehensive understanding of enterprise IT technologies, including ServiceNow, cloud services (AWS, Azure, private/hybrid clouds), enterprise applications, collaboration platforms, networking, infrastructure services, identity, access, and cybersecurity frameworks.

• Capability to analyze issues, assess alternatives, and recommend effective solutions.

• Excellent communication skills with the ability to engage with both technical and non-technical stakeholders.

• Ability to handle on-call responsibilities and work autonomously with minimal oversight.

• Capability to obtain and maintain necessary security clearances if supporting federal programs.

• Preferred certifications include PMP, ITIL, Security+, AWS/Azure, or other relevant technical or program management credentials.

• Familiarity with ITSM tools such as Remedy and Jira and knowledge of enterprise governance frameworks is preferred.

• Experience in contributing to technical roadmaps, architecture assessments, or modernization initiatives is preferred.

• US citizenship is not mandatory.

• NACI (T1) public trust requirement.

🏝️ Benefits

• Options for medical plans, including some with Health Savings Accounts.

• Dental plan options available.

• Vision plan options.

• 401(k) plan featuring pre-tax and post-tax contributions with a company match.

• Flexible work weeks where possible.

• Paid vacation, sick, and personal time off.

• Paid holidays.

• Paid parental, military, bereavement, and jury duty leave.

• New employees receive 15 days of paid leave per calendar year, prorated based on the hire date.

• 10 paid holidays per year, prorated according to the hire date.

• Eligible employees may receive up to 160 hours of paid family leave over a rolling 12-month period.

• Benefits for short- and long-term disability.

• Life insurance coverage.

• Insurance for accidental death and dismemberment.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.