IT Global Trade Systems Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Work in partnership with global trade teams, IT departments, and external partners to collect and document business requirements.

• Evaluate existing processes and systems to pinpoint gaps and opportunities for enhancement.

• Convert business needs into both functional and technical specifications.

• Develop IT solutions that support customs compliance, import/export operations, and trade finance.

• Ensure that solutions are in line with business objectives, regulatory requirements, and industry best practices.

• Assist in the planning, execution, and delivery of IT projects related to global trade.

• Collaborate with project managers to ensure projects are completed on schedule, within scope, and within budget.

• Act as a liaison between business stakeholders and technical teams.

• Organize workshops, meetings, and discussions to gather feedback and validate solutions.

• Ensure that IT solutions adhere to international trade regulations and standards.

• Identify potential risks and develop mitigation strategies in collaboration with relevant teams.

• Create and implement test plans.

• Assist with user acceptance testing and address any issues that arise.

• Spot opportunities for process optimization and automation.

• Keep abreast of industry trends and emerging technologies to propose innovative solutions.

• Prepare business requirements, process flows, and user manuals.

• Provide updates on project status, risks, and issues to stakeholders and senior management.

⛳️ Requirements

• Bachelor’s Degree with a minimum of 6 years of relevant experience, or a Graduate Degree with at least 4 years of related experience, or 10 years of related experience in place of a degree.

• At least 4 years of experience in IT business analysis.

• Experience with ERP systems and global trade management software.

• Practical experience supporting global trade operations in an IT context.

• Proficient in business analysis tools and methodologies.

• Familiarity with global trade systems like Descartes OCR EASE or similar platforms.

• Understanding of data analysis, reporting tools, and process modeling.

• Knowledge of international trade regulations, customs compliance, and import/export procedures.

• Experience with data integration, APIs, and system interfaces.

• Familiarity with automation tools and technologies.

• PMP, CBAP, ITIL, or other relevant certifications are advantageous.

• Strong analytical and problem-solving capabilities.

• Excellent verbal and written communication skills, with the capacity to translate technical concepts into business language.

• Proven ability to collaborate effectively with cross-functional teams and stakeholders.

• Understanding of trade finance, supply chain operations, and logistics processes.

🏝️ Benefits

• Health and disability insurance.

• 401(k) match.

• Flexible spending accounts.

• Employee assistance program (EAP).

• Education assistance.

• Parental leave.

• Paid time off.

• Company-paid holidays.

• 9/80 schedule with every other Friday off.