IT Field Engineer

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Deploy, configure, and manage IT hardware and network systems at various job locations.

• Offer hands-on assistance to end users, addressing connectivity, hardware, and software challenges.

• Conduct preventative maintenance, updates, and repairs on IT systems.

• Assist in the implementation of site technology, including cameras, access control, and project communication systems.

• Work collaboratively with IT teams to ensure that field systems comply with company security protocols.

• Keep precise documentation of configurations and service tickets.

• Deliver prompt and professional communication to end users and leadership.

• Travel to job sites as necessary to facilitate ongoing IT operations.

⛳️ Requirements

• An Associate’s degree in Information Technology, Computer Science, or a related field is required; a Bachelor’s degree is preferred.

• 1–3 years of IT experience in a field support or infrastructure capacity.

• Proficient knowledge of networking, Windows systems, and hardware troubleshooting.

• Excellent problem-solving, communication, and customer service abilities.

• Capability to work independently in a fast-paced, field-oriented environment.

• A valid driver’s license and the ability to travel to multiple job sites as required.

• Demonstrate and uphold all of Power Design’s core values, which encompass integrity, accountability, teamwork, innovation, and growth.

🏝️ Benefits

• Power Design offers national health and dental insurance plans.

• Life insurance coverage.

• Short-term and long-term disability plans.

• Paid vacation and holiday time.

• National discount programs for a variety of services, including movie tickets, flowers, rental cars, phones, and vehicles.

• A 401(k) retirement savings plan.

• Incentive and recognition programs.

• Opportunities for relocation may also be available.