IT Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with business stakeholders to collect, record, validate, and prioritize business requirements.

• Convert business requirements into actionable work items, user stories, and enhancement requests for the development teams.

• Build and sustain subject matter expertise in designated applications, business processes, workflows, and supporting data structures.

• Act as a liaison among business stakeholders, IT teams, vendors, and development resources.

• Assist solution managers in prioritizing initiatives and addressing the needs of stakeholders and business objectives.

• Promote communication among stakeholders, technical teams, and leadership.

• Cultivate and maintain an understanding of USAP operational, demographic, coding, and revenue cycle data requirements.

• Detect communication gaps, manage issue escalations, and help resolve competing priorities and complex business challenges.

• Engage in change management and governance activities, including Change Control Board processes, committees, and approval workflows.

• Analyze, validate, document, and communicate application configuration changes, potential impacts, and implementation strategies.

• Support software implementations, upgrades, and integrations.

• Coordinate and assist with testing activities, which include test planning, defect management, user acceptance testing (UAT), and solution validation.

• Aid in application support, troubleshooting, root cause analysis, and issue resolution.

• Collaborate with vendors and internal teams to assess, implement, and enhance technology solutions.

• Create and maintain business process documentation, workflows, training materials, and knowledge articles.

• Monitor and verify data integrity across supported systems and reporting processes.

• Provide continuous support for application optimization and improvement initiatives.

• Help identify, track, and communicate project risks, issues, and dependencies.

⛳️ Requirements

• A Bachelor’s degree in business, management information systems (MIS), information technology, or a related field is required; equivalent education and relevant experience may be considered in lieu of a degree.

• At least 3 years of experience as a business analyst within a healthcare setting.

• Preferred experience in supporting healthcare applications, revenue cycle processes, coding systems, demographic systems, or related operational platforms.

• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Visio.

• Preferred experience with software implementations, system integrations, testing, and change management processes.

• Strong knowledge of anesthesia demographic, coding, and healthcare operational workflows is preferred.

• Revenue cycle management (RCM) experience is preferred.

• Excellent analytical and problem-solving abilities.

• Experience in gathering, documenting, analyzing, and translating business requirements into functional solutions.

• Ability to analyze large datasets, identify trends, and offer actionable recommendations.

• Preferred experience in reading, writing, and troubleshooting SQL queries.

• Strong verbal, written, and interpersonal communication skills.

• Exceptional attention to detail, organizational capabilities, and commitment to data accuracy.

• Proven ability to manage multiple projects and priorities concurrently in a fast-paced, evolving environment.

• Self-driven and capable of working independently with minimal supervision.

• Strong time management, documentation, stakeholder management, and meeting facilitation skills.

• Ability to identify risks, resolve issues, and drive solutions through collaboration and influence.

• Must be able to fulfill the physical requirements of the position with or without reasonable accommodation.

🏝️ Benefits

• Eligibility for an annual bonus; bonuses are contingent upon company and individual performance and are not guaranteed.

• Reasonable accommodations for individuals with disabilities.