Business Analyst

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Design, create, implement, and/or support moderately complex solutions based on Salesforce.

• Assist with project tasks.

• Code and conduct tests for programs.

• Develop system documentation, which includes structure charts, screen designs, data flow diagrams, file layouts, report layouts, and job run descriptions.

• Adhere to Information Systems standards.

• Analyze business challenges.

• Assess information systems and the interrelationships between their components.

• Troubleshoot and resolve issues in test, development, or production environments.

• Compose procedures and technical documentation.

• Effectively manage multiple concurrent activities.

⛳️ Requirements

• Completion of college coursework in Computer Science or Information Systems.

• Experience in distributed and/or web-based system development.

• Proficiency in programming languages such as Apex, JavaScript, Java, or Python.

• Familiarity with database management systems like IMS DB, DB2, Oracle, SQL Server, or Access.

• Basic understanding of APIs, integrations, and REST/SOAP services.

• Knowledge of PC fundamentals and MS Office.

• Experience with the Salesforce platform, including Apex, Lightning components, and Salesforce configurations.

• Understanding of structured systems analysis, design, programming, and testing.

• Knowledge of Salesforce development concepts, including Apex, Lightning Web Components (LWC), and declarative tools.

• Awareness of software development principles, object-oriented programming concepts, and coding best practices.

• Capability to analyze business problems.

• Strong analytical and investigative skills.

• Effective communication abilities in a business environment.

• Capacity to evaluate information systems and comprehend interdependencies between components.

• Proficiency in troubleshooting and resolving issues in test, development, or production environments.

• Skill in writing procedures and technical materials.

• Capability to effectively manage concurrent activities.

• Preferred technology certification.

• Coursework in development methodologies and project lifecycle preferred.

• Bachelor's degree in Computer Science or Information Systems preferred.

• Ability to successfully pass required background and drug screening.

🏝️ Benefits

• Potential for annual bonuses based on performance.

• Medical plans with various coverage options, including HSA eligibility.

• Coverage for prescription medications.

• Dental and vision benefits.

• Access to an Employee Assistance Program.

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Coverage for short-term and long-term disability.

• Options for critical illness, accident, and pet insurance.

• Participation in a 401(k) plan.

• 50% company match on employee contributions up to 6% of salary.

• Additional company contribution of 4% of salary each payday.

• Options for Health Savings Account and Flexible Spending Account.

• Paid Time Off that increases with tenure.

• 10 company-paid holidays annually for full-time employees.

• Mental health day, floating holidays, and a volunteer day.

• Paid leave for parental, bereavement, jury duty, and military purposes.

• Tuition assistance of up to $5,250 annually.

• Support for professional certification with 100% reimbursement for eligible programs.

• Opportunities for career development and advancement.

• Complimentary AAA membership, including roadside assistance and travel discounts.

• Adoption assistance program.

• Remote work from a home office for daily operations, subject to policy and occasional travel requirements.