ISV Success Manager

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Establish thought leadership in identity, identity standards, and enterprise readiness criteria for SaaS developers while promoting the Okta Integration Network.

• Create a scalable ISV pipeline by identifying and cultivating new integration opportunities.

• Collaborate across functions with Corp Dev, PMM, and field teams to enhance the top of the funnel.

• Assist ISVs through the stages of discovery, implementation, delivery, and ongoing maintenance.

• Work with field teams to boost the adoption of strategic products and features within the Auth0 ISV customer segment.

• Compile feedback from ISVs, product, and field teams to enhance ecosystem program investments and product strategy.

• Develop and continuously refine a repeatable, scalable learn-build-publish integration lifecycle, utilizing AI tools where suitable.

• Represent Okta at industry events and promote thought leadership.

⛳️ Requirements

• A minimum of 4 years of experience in developer support, sales engineering, technical account management, partner engineering, or marketplace development.

• A solid understanding of identity and security requirements for enterprise SaaS developers.

• Exceptional analytical and communication skills, with the ability to build credibility and influence both technical and business stakeholders.

• Capability to assess software, pinpoint integration opportunities, and effectively engage with product and engineering leaders.

• A passion for learning new technologies and sharing knowledge with the ISV community.

• Flexibility in a fast-paced environment, with a commitment to continuous process enhancement.

• Experience in nurturing partner or customer relationships in a success-oriented role.

• Proficiency in one or more modern programming languages (e.g., Java, C#, Ruby, Python, JavaScript).

• Domain expertise in identity and access management (e.g., SAML, OIDC/OAuth, SCIM, SSF, privileged access, API security).

• Background in sales engineering, technical marketing, product management, partner engineering, or as a technical evangelist.

• Bachelor’s degree in Computer Science or a related field is preferred.

🏝️ Benefits

• Equity (where applicable)

• Bonus

• Health insurance

• Dental insurance

• Vision insurance

• 401(k)

• Flexible spending account

• Paid leave, including PTO and parental leave

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

• Immersive, in-person onboarding experience