Internal Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver outstanding service to our contractors, which includes assisting customers at the parts counter, preparing quotes, providing technical support, and addressing various customer inquiries.

• Handle customer orders by managing pricing, substitutions (as necessary), and gathering any required additional information.

• Cultivate relationships with current customers and enhance these connections by evaluating their needs and offering value-added solutions.

• Track customer satisfaction and ensure prompt, professional resolution of any issues.

• Assist the outside sales team in their efforts.

⛳️ Requirements

• High school diploma

• A positive attitude and a willingness to take initiative

• Ability to work effectively in a team setting

• Strong work ethic and a deep commitment to customer service

• Excellent communication skills and a keen desire to learn

• Proficient in French (both spoken and written)

• Strong proficiency in English (both spoken and written)

• Two years of experience in a comparable role

🏝️ Benefits

• Exceptional mentorship and practical training

• Opportunities for growth with competitive pay, benefits, and profit sharing

• A career with a reputable, stable company guided by robust core values

• Participation in our retirement plan with company contributions

• Work-life balance and flexible scheduling