Internal Sales Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver outstanding service to our contractors, which includes assisting customers at the parts counter, preparing quotations, providing technical support, and addressing various customer inquiries.

• Manage customer orders, covering pricing, substitutions (if necessary), and gathering any additional information required.

• Foster relationships with current customers and enhance customer connections by understanding their needs and delivering value-added solutions.

• Evaluate customer satisfaction and ensure swift, professional resolution of issues.

• Assist the outside sales team as needed.

⛳️ Requirements

• High school diploma.

• A positive attitude and willingness to take initiative.

• Ability to collaborate effectively within a team environment.

• Strong work ethic and commitment to excellent customer service.

• Exceptional communication skills and eagerness to learn.

• Proficient in French (both spoken and written).

• Proficient in English (both spoken and written).

• A minimum of 2 years’ experience in a similar position.

🏝️ Benefits

• Comprehensive mentorship and practical training.

• Opportunities for growth along with competitive compensation, benefits, and profit sharing.

• A career with a reliable and stable company that is guided by strong core values.

• Participation in our retirement plan with company contributions.

• Emphasis on work-life balance and flexible scheduling.