Internal Project Manager – Leadership Team

This is a fully remote position, open to applicants in United States.

📋 Description

• Transform business goals into organized project plans that include defined scope, timelines, deliverables, responsible parties, and success criteria.

• Oversee projects from the initial planning phase through to implementation and finalization.

• Monitor milestones, risks, dependencies, and deliverables; ensure stakeholders are held accountable.

• Promptly escalate obstacles with suggested solutions and ensure projects meet their intended objectives.

• Recognize inefficient, outdated, manual, or high-risk processes and advocate for automation, standardization, and simplification.

• Spot cost-saving and revenue-generating potentials and perform root-cause analyses.

• Create business cases and recommendations for leadership's consideration.

• Facilitate cross-functional projects involving Sales, Recruitment, Training & Development, Operations, CRM/Client Relations, Client Success, Finance, HR, and MIS/IT.

• Conduct structured project meetings that outline clear actions, responsibilities, and deadlines.

• Enhance and develop SOPs, workflows, process maps, trackers, and reporting frameworks.

• Manage the implementation of CRM, HRIS, project management, and operational systems.

• Establish project KPIs, set baselines, track operational and financial impacts, and provide updates to leadership.

• Carry out post-implementation evaluations.

• Oversee the launch of new services and major initiatives, ensuring that staffing, processes, training, systems, and reporting are all prepared.

• Independently handle day-to-day execution, proactively identify issues, create structure, and sustain momentum across departments.

⛳️ Requirements

• 3–7 years of relevant experience in Project Management, Operations, Process Improvement, Program Management, Business Transformation, or a similar field.

• Demonstrated experience managing projects independently from planning through implementation.

• Proven ability to lead cross-functional projects.

• Experience in developing or enhancing processes and systems.

• Strong grasp of KPIs, operational metrics, and project reporting.

• Capability to manage multiple priorities with minimal supervision.

• Strong sense of ownership, accountability, and problem-solving abilities.

• Bachelor’s degree in a relevant discipline.

• Candidates with equivalent analytical, business, operations, or process improvement backgrounds may also be considered.

• Engineering graduates are strongly preferred, including those in Industrial Engineering, Management Engineering, Systems Engineering, Engineering Management, or related fields.

• Preferred experience in healthcare, home care, BPO, outsourcing, professional services, or other service-oriented organizations.

• Experience with scaling or growth-stage companies, Lean, Six Sigma, Continuous Improvement, or Operational Excellence is advantageous.

• Familiarity with projects focused on cost-saving, automation, revenue generation, or new service launches is preferred.

• Background in developing ROI or cost-benefit analyses is a plus.

• PMP, CAPM, PRINCE2, Agile/Scrum, Lean Six Sigma, or other recognized certifications are not mandatory but are beneficial.

• Proficiency with project management tools such as ClickUp, Asana, Monday.com, or similar platforms.

• Familiarity with CRM systems; GoHighLevel is preferred.

• Understanding of HRIS systems; knowledge of BambooHR is a plus.

• Strong skills in spreadsheet management, reporting, and data analysis.

🏝️ Benefits

• Competitive compensation based on experience and scope of work.

• Paid training and structured onboarding process.

• Fully remote work environment.

• Company-issued laptop and headset.

• HMO health coverage, subject to eligibility criteria.

• Paid Time Off.

• Performance-based salary increases.

• Retention and performance bonuses after six months of employment.

• Opportunities for career and compensation growth.