Internal Controls Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Spearhead the design and construction of the company’s enterprise control framework across essential business and operational processes.

• Evaluate current workflows to pinpoint control deficiencies, failure points, manual dependencies, and areas of heightened operational risk.

• Create detailed maps of end-to-end processes and convert them into clear, scalable control points and operational procedures.

• Develop preventive, detective, and monitoring controls that are practical, auditable, and aligned with the realities of the business.

• Formulate and formalize Standard Operating Procedures (SOPs), control documentation, ownership structures, escalation pathways, and remediation processes.

• Collaborate with Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to integrate controls into everyday operations and system workflows.

• Drive the implementation of controls from concept to rollout, including alignment with stakeholders, documentation, training, and follow-up activities.

• Establish governance related to control execution, issue tracking, remediation, and evidence retention.

• Introduce structure and discipline to the identification, escalation, root cause analysis, remediation, and closure of control failures.

• Leverage a robust understanding of risk and control principles, including COSO-based thinking, to develop a coherent and scalable controls environment.

• Function independently with a strong sense of ownership in an environment that is still enhancing its maturity, process discipline, and organizational capabilities.

• Assist management in preparing for internal audits, external reviews, board-level discussions, or broader control maturity initiatives as necessary.

⛳️ Requirements

• 6–10+ years of experience in enterprise controls, operational risk, internal controls, internal audit, process excellence, or a related area.

• Significant experience in establishing or substantially enhancing controls within a high-growth company, fintech, startup, or similarly dynamic environment.

• Profound expertise in process mapping, SOP development, controls design, remediation tracking, and improvement of operating models.

• Strong knowledge of internal control frameworks such as COSO.

• Proven ability to independently lead complex, cross-functional initiatives with minimal structure.

• Demonstrated capacity to influence without direct authority and motivate action across business, product, and technical teams.

• Comfortable being both strategic and hands-on: this is a builder role rather than a purely advisory position.

• Excellent judgment in balancing thoroughness and practicality; capable of creating effective controls without unnecessarily hindering business operations.

• Outstanding written and verbal communication skills, with the ability to simplify complex concepts into clear actions and documentation.

• Experience in regulated environments, lending, fintech, payments, or financial services is highly preferred.

• Background in startup scaling, operational excellence, or transformation work is a significant advantage.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and the potential for remote work.

• Supportive and inclusive company culture.