Interim Associate GDCM Deployment – Fixed Term Contract

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Diagnose problems and provide technical support and solutions.

• Conduct training and offer assistance for hotel operations, both remotely and onsite.

• Create and set up system databases.

• Configure hardware and interfaces.

• Transition hotels from outdated PMS to PEP, ensuring thorough data migration.

• Assist in training new team members by guiding them through various project aspects and task execution.

• Collaborate with Managers and Senior Associates to facilitate migration projects.

• Work with internal and external support teams to address system-related issues.

• Manage multiple phases of PEP deployment, emphasizing interface testing for both remote and onsite settings.

⛳️ Requirements

• Relevant professional experience in Technology or a related domain, such as hotel operations.

• Experience with Property, Sales, or Revenue Systems.

• Proficient in Linux, SQL, Powershell, Splunk, PuTTY, CMD, JIRA, and Azure.

• Strong understanding of networking concepts including DNS & DHCP, TCP/IP, firewalls, routing, and switching.

• Willingness to travel up to 80% of the time.

• Familiarity with Hilton's PMS, CRS, and their interfaces.

• Proven track record as a systems installer.

• Experience in troubleshooting local hotel systems or interfaces.

• Bilingual skills would be advantageous.

🏝️ Benefits

• Fixed-term contract lasting until December 2027.

• Flexible remote work options.

• Chance to join an in-house Technology team that develops consumer-oriented technologies for the hospitality sector.

• Recognized for an award-winning workplace culture.