Integrated Care Assistant I

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Provide administrative assistance to the DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team.

• Gather, verify, input, and uphold patient, provider, payer contact, and referral information within the medical management database.

• Create reports and additional materials for distribution.

• Communicate with hospitals and monitor patient admissions and discharges.

• Transcribe lab results and follow up with providers to confirm services rendered.

• Oversee reports and data feeds while liaising with the Integrated Care Team to ensure data accuracy and completeness.

• Participate in team meetings, conferences, and training sessions as necessary.

• Adhere to teammate guidelines, employment policies, and departmental or company procedures.

• Execute other duties and responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Previous administrative experience is required.

• Proficiency in using MS Office applications and other databases is necessary.

• Prior experience in remote work is advantageous.

• Capability to handle confidential information with discretion and sound judgment.

• Professional verbal communication skills and telephone etiquette are essential.

• Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change is required.

• Consistent, regular, and punctual attendance as scheduled.

• Ability to work from Monday to Friday, starting between 7 and 7:30 am CST.

• Capacity to operate with minimal supervision in a fast-paced environment.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits.

• 401(k) match.

• Paid time off.

• PTO cash out.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care.

• Maternity/paternity leave.

• Opportunities for professional development programs.

• On-demand virtual leadership and development courses through Star Learning.

• Community-based work culture.

• Opportunities for growth and professional development.